DRM URL not working in any browser after upgrading to 11.1.2.4.350

 Recently, I came across one issue while upgrading DRM from 11.1.2.4.346 version to 11.1.2.4.350.

DRM 11.1.2.4.350 version needs .Net Framework 4.7.2 as a pre-requisite for upgrade.

We have installed 4.7.2 version and tried to setup DRM 11.1.2.4.350 version.

Everything went well, but URL notworking at all in any browser even in IE. We will through Event logs, settings, Compared with Other systems. Nothing major we found. In Event logs, it's showing .Net framework setup not done properly. So, we removed .net and updated again after restarting Server. But same issue.

We tried below: DRM Uninstalled, and restarted server, then installed DRM again, still issue persist.

Tried with same as above with .net framework also, same results. same issue.

Now, after spending some more time, we found one error in Event viewer.

Error is referring that web.config file is having temp folder path which doesn't exist. I have removed that path and saved web.config file.

Now URL is working fine in all browsers.

Thanks,

Mady