DRM URL not working in any browser after upgrading to 11.1.2.4.350

 Recently, I came across one issue while upgrading DRM from 11.1.2.4.346 version to 11.1.2.4.350.

DRM 11.1.2.4.350 version needs .Net Framework 4.7.2 as a pre-requisite for upgrade.

We have installed 4.7.2 version and tried to setup DRM 11.1.2.4.350 version.

Everything went well, but URL notworking at all in any browser even in IE. We will through Event logs, settings, Compared with Other systems. Nothing major we found. In Event logs, it's showing .Net framework setup not done properly. So, we removed .net and updated again after restarting Server. But same issue.

We tried below: DRM Uninstalled, and restarted server, then installed DRM again, still issue persist.

Tried with same as above with .net framework also, same results. same issue.

Now, after spending some more time, we found one error in Event viewer.

Error is referring that web.config file is having temp folder path which doesn't exist. I have removed that path and saved web.config file.

Now URL is working fine in all browsers.

Thanks,

Mady

IE supports Hyperion 11.1.2.4 ??

 IE supports Hyperion 11.1.2.4 ??

Yes, Microsoft going to stop IE support and pushing Microsoft Edge to all clients for better usage.

What about Hyperion? Yes, Hyperion Workspace URL doesn't work on Microsoft Edge or Google Chrome.

So, Our Next option is Patching....!!! ONE MORE OPTION IS THERE, WE CAN USE FIREFOX...!

For this update Oracle released patches, by applying below patches Hyperion Workspace URLs we can access using Microsoft Edge, Chrome also.

Customer Recommended Browser Support Added for Google Chrome and Microsoft Edge with EPM System Releases Beginning with Release 11.1.2.4 (Doc ID 2675883.1)

DETAILS

Please be advised that Oracle Hyperion Enterprise Performance Management System release 11.1.2.4 added browser support for Google Chrome and Microsoft Edge. You must update to the following supported releases:

Hyperion Shared Services 11.1.2.4.100+ (Patch 31319089. Use Patch 31574562 for release 11.1.2.4.9xx)

Hyperion Planning, Hyperion Capital Asset Planning, Hyperion Workforce Planning, Hyperion Project Financial Planning 11.1.2.4.009+ (Patch 29889455)

Hyperion Calculation Manager 11.1.2.4.014+ (Patch 28557058)

Hyperion Financial Reporting 11.1.2.4.712+ (Patch 30670918. Use Patch 30671119 for release 11.1.2.4.9xx)

Hyperion Financial Management 11.1.2.4.208+ (Patch 28511735)

Hyperion Financial Close Management and Hyperion Tax Governance 11.1.2.4.253+ (Patch 29060830)

Hyperion Tax Provision 11.1.2.4.202+ (Patch 25316913)

Hyperion Financial Data Management 11.1.2.4.220+ (Patch 25312033)

Hyperion Profitability and Cost Management 11.1.2.4.130+ (Patch 29461894)

Hyperion Workspace 11.1.2.4.825+ (Patch 31124100. Use Patch 31486872 for release 11.1.2.4.9xx)

Hyperion Data Relationship Management 11.1.2.4.350+ (Patch 31420887)

Additionally, you must also update Oracle JDeveloper / Application Development Framework 11.1.1.7.1 (Patch 31246831).

Workspace started support for Chrome and Edge browsers from PSU 11.1.2.4.825

- 31124100. This patch was made available from JUN-01-2020.

HFM PSU 11.1.2.4.208 was made available from JAN-07-2019.

HFM PSU 11.1.2.4.209 was made available from APR-09-2020.

Change the PSU accordingly in this document

EXCEPTIONS

Oracle JDeveloper / Application Development Framework does not apply to Hyperion Data Relationship Management or Hyperion Workspace.

Please see the Supported Platforms Matrix for a complete list of certified platforms.

Thanks,

Mady