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Saturday, February 27, 2016

In Workspace 11.1.2.1 Explorer is Missing from the Menu Bar

                In Workspace 11.1.2.1 Explorer is Missing from the Menu Bar


Steps to resolve this issue:

1. Stop FoundationServices and RA Framework webapps, and RA Agent services.

2. Execute the following query against the Shared Services registry database:

select application_id from css_provisioning_info where lower(application_id) like 'hava%'; 
note this application id, e.g. HAVA:0000012b3072bf63-0000-6717-0acc1bac

3. Using the epmsys_registry tool, execute:

epmsys_registry updateproperty RA_FRAMEWORK/@applicationId <the application Id returned from the query above> 

Example using ID above:
epmsys_registry updateproperty RA_FRAMEWORK/@applicationId HAVA:0000012b3072bf63-0000-6717-0acc1bac


4. Restart the services.

Reference: 
In Workspace 11.1.2.1 Explorer is Missing from the Menu Bar (Doc ID 1325933.1)

Thanks,
 
Mady

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